Simple CRM for small businesses in the UK
RiroCRM is a simple CRM for UK small businesses that keeps contacts, deals, WhatsApp, follow-ups and email marketing in one workspace, with every feature on every plan. It is priced in pounds per workspace, from free to £29 a month billed annually (ex VAT), with data hosted in London.
What a small business needs from a CRM
- One list of customers and enquiries, not five spreadsheets
- A clear view of which quotes are open and which are overdue
- Follow-ups that happen without you remembering every one
- A price that does not jump each time you add a person
What you get in RiroCRM
| Area | What it does |
|---|---|
| Contacts | Contacts and companies with a full timeline; CSV import |
| Pipeline | Deals in £ with your own stages; Today view for overdue items |
| Shared WhatsApp Business inbox (WhatsApp CRM) | |
| Forms | Website enquiry forms that create contacts |
| Follow-up automations and HTML campaigns | |
| Team and data | Roles, London hosting, export and right-to-be-forgotten tools |
Simple pricing in pounds
| Plan | Price (ex VAT) | Emails a month | Users |
|---|---|---|---|
| Free | £0 | 300 | 2 |
| Starter | £15/mo or £12/mo annual | 2,500 | 3 |
| Growth | £36/mo or £29/mo annual | 10,000 | 10 |
Every plan has every feature. Pricing is flat per workspace, not per seat. Full details: Simple pricing in pounds.
Who it is for
Sole traders and teams of up to ten: trades and builders, consultants, creative agencies and local services that win work through enquiries, quotes and follow-ups.
Small business CRM FAQ
Yes, RiroCRM has a Free plan with every feature, 2 users and 300 emails a month, with no card needed.
Data is hosted in London and you can export data and handle right-to-be-forgotten requests. You remain responsible for how you use customer data.
You can create a workspace and import a CSV of contacts in minutes.
Save your sheet as CSV and import it.
Start a 14-day Starter trial, then choose Starter or Growth. Nothing is deleted at a limit.